“Help, I can’t add anything to the queue!”

You want to add a manga to the queue, so you copy the link, you paste it into the program, and you click “Add”. Then… Nothing happens. What gives?

If you tried to add manga to the queue but it didn’t show up, there are a few common causes you can check for. In addition to the advice offered below, you should make sure that you are using the latest release of HDoujin Downloader. Sites change frequently, and HDoujin is updated frequently to account for these changes. You can check for updates by selecting “Check for Updates” from the “Help” menu.

  • Blocked by your firewall or antivirus?

Your firewall or anti-virus program may have blocked HDoujin Downloader from connecting to the internet, and as a result, it’s not able to access the manga you gave it. You can verify that this is the problem by trying to check for updates– If you get a message saying that checking for updates has failed, there’s a good chance that it’s being blocked. In this case, you can solve the problem by adding HDoujin Downloader to your firewall/antivirus’ exceptions list.

  • Blocked by ISP or country restrictions?

Does your country or internet service provider block access to the site you’re trying to download from? If you normally need a proxy or VPN to access the website through your browser, you’ll need to do the same with HDoujin. You can add proxy information under “Settings > Proxy”.

Note that not all VPNs reroute traffic from all applications. Psiphon, for example, only affects browser traffic unless it is being run in VPN mode. Similarly, browser extension VPNs will only work for the browser you’ve installed them on.

  • Blocked by Cloudflare?

If you’re forced to enter a captcha before being granted access to the website, there’s a good chance that HDoujin is being subjected to the same captcha. This problem can occur if your IP or the IP of the proxy server you’re using has been flagged as a spam source. Unfortunately, there is currently no built-in way to deal with this captcha, so you’ll have to try a different proxy server that isn’t blacklisted (or start using one if your IP is blacklisted).

  • Still can’t figure out what the problem is?

If you still can’t get it working, send me a message (including a link a manga to the manga you’re trying to download), and I’ll do my best to help you out!

Sometimes websites make changes to their layout or where their images are stored, which means HDoujin needs to be updated for those sites to start working again. If you think this might be the problem, let me know and it will be brought up-to-date ASAP.

When reporting the problem, it’s always helpful to include a log file for manga in the question. You find instructions explaining how to generate log files here.